returns

ALL SALE ITEMS ARE CONSIDERED FINAL SALE, NO EXCHANGES OR REFUNDS WILL BE ALLOWED.

If you are not satisfied with your online purchase, please contact customer service at sb.ateliercreatif@gmail.com providing your order number and reason for return.

Items can be returned within thirty (15) days following the date of purchase by writing to customer service at sb.ateliercreatif@gmail.com including your order number and the reason for the exchange or return to obtain a return authorization number.

The returned merchandise must be in perfect condition, with labels, in its original packaging, accompanied by the original invoice and an authorization number.

Sb Atelier Créatif reserves the right to refuse an exchange or refund if the merchandise is used or damaged or if you do not have a return authorization number. You will then be contacted by email to be notified of the refusal. return, and to organize the return at your expense, of this merchandise. If we do not receive any response or instructions from you within 15 days following this contact, to the effect that you agree to pay the return costs for this merchandise, we will consider that you authorize us to dispose of said merchandise, at our discretion. discretion.

Sb Atelier Créatif will reimburse the merchandise to the same credit card or PayPal account used for the purchase, upon receipt of the merchandise. It may take a few days for the refund to appear on your credit card statement. You will receive a confirmation email as soon as the refund is completed.

In the event that merchandise is returned without authorization, or in a condition that is deemed by Sb Atelier Créatif to be unacceptable, we reserve the right to refuse reimbursement or exchange. You will then be contacted by email to be informed of the return refusal, and to organize the return of this merchandise at your expense. If we do not receive any response or instructions from you within 15 days following this contact, to the effect that you agree to pay the return costs for this merchandise, we will consider that you authorize us to dispose of said merchandise, at our discretion. discretion.

Initial shipping costs (if applicable) will not be refundable and will be deducted from the amount refunded.

For all returns, please send your package to the following address:

Please include the original invoice and attach it to the item to be reimbursed._22200000-0000-0000-0000-00 0000000222_

HOW TO INITIATE THE RETURN

If you are not satisfied with your online purchase, please contact customer service at sb.ateliercreatif@gmail.com providing your order number and reason for return.

For all returns, please send your package to the following address:

UNAUTHORIZED RETURN

In the event that merchandise is returned without authorization, or in a condition that is deemed by Sb Atelier Créatif to be unacceptable, we reserve the right to refuse reimbursement or exchange. You will then be contacted by email, to be informed of the refusal of return, and to organize the return of this merchandise at your expense. If we do not receive any response or instructions from you within 30 days of this contact, to the effect that you agree to pay the return costs for this merchandise, we will consider that you authorize us to dispose of said merchandise, at our discretion. discretion.